The CCNP Voice certification (now known as the CCNP Collaboration certification) was designed for network professionals who wanted to advance their skills in managing and implementing voice and video solutions within a Cisco network infrastructure. Although Cisco has updated its certification pathways, the core components of the CCNP Voice focused on developing a professional’s ability to work with voice networks.
Course Description Overview
Objective:
The CCNP Voice course aimed to validate skills in integrating, configuring, and troubleshooting voice and unified communications applications, devices, and networks. It focused on enhancing voice, video, and collaboration capabilities within Cisco systems.
Key Topics Covered:
Cisco Unified Communications Manager (CUCM): Installation, configuration, and administration.
Cisco Unity Connection: Implementing and managing voicemail solutions.
Cisco Unified Contact Center Express: Contact center setup and management.
Quality of Service (QoS): Configuring QoS to ensure voice and video traffic priority.
Gateways and Gatekeepers: Deploying and managing gateways and gatekeepers in a VoIP network.
IP Phone and Endpoint Configuration: Provisioning and troubleshooting IP phones and related endpoints.
Unified Messaging: Integration and management of messaging services.
Skills Gained:
Ability to implement and troubleshoot Cisco voice networks.
Proficiency in managing voice infrastructures.
Understanding of voice network security.
Knowledge of integrating voice applications with data and video networks.
Prerequisites:
Typically, candidates needed a valid CCNA Voice certification or equivalent knowledge and experience before pursuing the CCNP Voice certification.
Since the CCNP Voice certification has evolved into the CCNP Collaboration certification
it’s a good idea to check the latest Cisco training offerings for updated courses and exams related to collaboration technologies. If you need more details about the current Cisco certification paths, let us know!